--- title: "Alarm Response Services Yorkshire & Lincolnshire | SPS" url: https://sps-security.com/services/alarm-response description: "24/7 security alarm response. SIA-licensed officers attend intruder and fire alarms, secure your site and report back. Hull, Yorkshire and Lincolnshire." lang: en-GB --- Established in Hull in 1992 — Trusted Security Services Across Yorkshire and Lincolnshire 01482 226570 (+441482226570)24/7 Control Room Alarm Response Services # Alarm response services: an SIA-licensed officer at your site, 24/7. When your intruder or fire alarm goes off, our Hull control room sends a trained officer to check the site, secure it and report back, so your staff don't have to go out at night. 24/7 response to intruder and fire alarms SIA-licensed officers, GPS and time-stamped arrival Written report after every callout Tool Security Cost Planner https://sps-security.com/tools/security-cost-planner Tool Local Risk Snapshot https://sps-security.com/tools/local-risk-snapshot At a glance ## What is an alarm response service? An alarm response service sends an SIA-licensed security officer to your premises when your intruder or fire alarm activates, so staff are not called out. SPS Security provides 24/7 alarm response from its Hull control room across Yorkshire and Lincolnshire, usually with key holding from around £250 a year plus attendance charges. Indicative price Key holding from £250/year, plus per-attendance charges Covers Intruder and fire alarm activations, 24/7 Evidence GPS and time-stamped arrival, written report every callout Licensing SIA-licensed officers; SIA Approved Contractor (assessed by SSAIB) Offices Hull, Grimsby and Lincoln Coverage Yorkshire and Lincolnshire Related guides - Why staff should not attend alarms: https://sps-security.com/insights/keyholding-and-alarm-response-staff-call-out-risk - Key holding services: https://sps-security.com/services/keyholding-alarm-response Prices are indicative planning figures, not fixed quotes. Get a site-specific quote (https://sps-security.com/quote). The Service ## What our alarm response service covers SPS alarm response (also called security alarm response) is for businesses that do not want staff driving to their premises when an alarm activates. Our 24/7 control room receives the activation and sends an SIA-licensed officer to check, secure and report on the site. Alarm response is usually provided with key holding (https://sps-security.com/services/keyholding-alarm-response), so the officer can get inside, find the cause and reset the alarm. Many clients also add mobile patrols (https://sps-security.com/services/mobile-patrols) or lock and unlock (https://sps-security.com/services/lock-and-unlock-services) so one local provider covers the whole out-of-hours period. Where the same detector or zone keeps causing false alarms, we flag it in the report and our sister company SPS Technical (https://sps-technical.com/) can fix the fault, so you stop paying for avoidable callouts. Get a free quote (https://sps-security.com/quote) for your sites. Next step Review your current setup Use Security Review to sense-check your current arrangement and likely gaps. https://sps-security.com/tools/security-review Benchmark likely guarding cost Use Guarding Estimator for an early view of likely guarding costs. https://sps-security.com/tools/guarding-estimator Compare with other models Use Security Cost Planner to compare guarding with other service routes before you commit. https://sps-security.com/tools/security-cost-planner Best for Security guarding is not always the right model for every site — this section helps you understand when it fits best. ## Who is this service right for? Businesses that should not send staff to alarms Removes the lone-worker risk of staff attending activations at night. Sites where police response is limited Someone still checks the building when police will not attend. Premises with automatic fire alarms A confirmed check when the fire service will not attend an unconfirmed alarm. Checklist ## Every visit includes Every activation attended A trained officer checks the site, rather than the alarm being ignored or a manager going alone. Proof of attendance GPS and time-stamped arrival and departure, plus a written report. Fewer false alarms over time Repeat causes are spotted and passed to SPS Technical to fix. One local provider Hull control room, Hull and Grimsby offices, one point of contact. Operational Detail ## How alarm response works From activation to report. 24/7 Control room in Hull SIA Licensed response officers GPS Time-stamped arrival 1992 Established in Hull Sector fit ## Where this service fits best A quick view of the types of sites where a consistent on-site security presence is most valuable. SIA Approved Contractor Established 1992 24/7 Control Room GPS-Verified Response SPS Security provides 24/7 alarm response for businesses across Hull, Grimsby, East Yorkshire, North East Lincolnshire and wider Yorkshire and Lincolnshire. When your intruder or fire alarm activates, our Hull control room sends an SIA-licensed officer to check and secure the site, with GPS-verified arrival and a written report. Alarm response is usually combined with key holding, from around £250 a year per site plus attendance charges. ## Alarm Response Services in Yorkshire & Lincolnshire SPS Security provides 24/7 alarm response for businesses across Hull, Grimsby, Yorkshire and Lincolnshire. When your intruder or fire alarm activates, an SIA-licensed officer attends, checks and secures the site, and reports back, so you and your staff don't have to. ## What happens when your alarm goes off Your alarm sends the activation to a monitoring centre, which passes it to our 24/7 control room in Hull. We dispatch a response officer, contact your nominated keyholders if needed, and track the officer's arrival by GPS. On site, the officer checks the outside for signs of entry, then checks inside if we hold your keys. They secure open doors and windows, call the police if there is evidence of a break-in, wait for glaziers or contractors, reset the alarm where possible and send a time-stamped report. ## Intruder alarm response Police only respond to monitored intruder alarms with a police Unique Reference Number (URN), and repeated false alarms can lead to that response being reduced or withdrawn. A security alarm response service means every activation is still checked by a trained officer, whatever the police decide. ## Fire alarm response Many fire and rescue services, including those covering our area, no longer send an engine to an unconfirmed automatic fire alarm at commercial premises, and some charge for repeat false alarms. Our officer can attend, confirm whether there is a fire and make sure the right action is taken. ## Alarm response and key holding Alarm response works best with key holding: with your keys, the officer can get inside, find the cause and reset the alarm. SPS is an SIA Approved Contractor for key holding and stores keys coded, never labelled with your address. ## Alarm maintenance and monitoring through SPS Technical Response is only as good as the alarm behind it. Our sister division SPS Technical provides intruder alarm maintenance (https://sps-technical.com/services/intruder-alarms/maintenance), fire alarm servicing (https://sps-technical.com/services/fire-alarms/maintenance) and 24/7 alarm monitoring (https://sps-technical.com/services/intruder-alarms/monitoring), so one group maintains your system, monitors it and sends an officer when it activates. When our officers see the same zone or detector causing repeat callouts, the report goes to SPS Technical to find and fix the fault. This reduces false alarms, protects police and fire service response and cuts attendance charges. Use the free false alarm cost calculator (https://sps-technical.com/tools/false-alarm-cost-calculator) to see what false alarms are costing you, or read about moving alarm signalling off phone lines (https://sps-technical.com/services/intruder-alarms/pstn-migration) before the PSTN switch-off. ## Choosing an alarm response company Check that the company is SIA approved, runs its own 24/7 control room, can tell you target attendance times for your postcode and gives you proof of arrival and a report after every callout. Ask how they handle repeat false alarms; a good provider helps you get them fixed rather than just attending them. ## What the service includes - 24/7 response to intruder and fire alarm activations - SIA-licensed response officers - GPS and time-stamped arrival and departure - Police liaison and waiting with contractors - Alarm reset where possible - Written report after every callout - Repeat false alarms flagged and fixed through SPS Technical - Single and multi-site cover Get a fixed quote for alarm response at your sites. Request a Quote (https://sps-security.com/quote) Local coverage ## Where we provide alarm response ### Alarm response in Hull and East Yorkshire SPS provides 24/7 alarm response to intruder and fire alarm activations at commercial and industrial premises across Hull, Beverley, Hessle, Anlaby and the wider East Yorkshire area, coordinated from our Hull head office and control room. Security services in Hull: https://sps-security.com/locations/hull ### Alarm response in Grimsby, Scunthorpe and North Lincolnshire From our Grimsby office, SPS response officers attend alarm activations across Grimsby, Cleethorpes, Immingham, Scunthorpe and North Lincolnshire, including industrial estates, port-adjacent sites, retail parks and vacant premises. Security services in Grimsby: https://sps-security.com/locations/grimsby ### Alarm response across wider Yorkshire and Lincolnshire Alarm response for sites in Leeds, Doncaster, Sheffield, York, Lincoln and the wider region is confirmed around each site's location and attendance requirements, coordinated through our 24/7 control room. Maintain, monitor, respond ## Alarm maintenance, monitoring and response from one group SPS Technical installs, maintains and monitors the alarms and cameras; SPS Security officers respond when they activate. One group, one control room, fewer gaps. ### Intruder alarm installation, maintenance and monitoring Monitored intruder alarms with police-response options, routine servicing and PSTN digital upgrades. - Intruder alarm installation: https://sps-technical.com/services/intruder-alarms/installation - Intruder alarm maintenance: https://sps-technical.com/services/intruder-alarms/maintenance - Alarm monitoring: https://sps-technical.com/services/intruder-alarms/monitoring ### Fire alarm installation and maintenance Fire detection systems installed and serviced to BS 5839-1, with help to cut false alarms. - Fire alarm installation: https://sps-technical.com/services/fire-alarms/installation - Fire alarm maintenance: https://sps-technical.com/services/fire-alarms/maintenance - False alarm management: https://sps-technical.com/services/fire-alarms/false-alarm-management ### 24/7 alarm and CCTV monitoring Alarm and camera signals monitored around the clock, linked to SPS officers for response. - Alarm and CCTV monitoring: https://sps-technical.com/services/monitoring ### CCTV installation and maintenance Commercial CCTV designed, installed and maintained, with remote monitoring through the SPS control room. - CCTV installation: https://sps-technical.com/services/cctv/installation - CCTV maintenance: https://sps-technical.com/services/cctv/maintenance - CCTV monitoring: https://sps-technical.com/services/cctv/monitoring How systems and security officers work together: https://sps-security.com/services/technical-security ## Clients We Work With A selection of organisations SPS Security has supported across the region. Image: PPH Commercial (https://base44.app/api/apps/698915a4f050929687a915b6/files/mp/public/698915a4f050929687a915b6/71f73c4b5_pph-commercial.jpg) Image: Sciensus (https://base44.app/api/apps/698915a4f050929687a915b6/files/mp/public/698915a4f050929687a915b6/bd90d69a4_sciensus.jpg) Image: Wykeland Group (https://base44.app/api/apps/698915a4f050929687a915b6/files/mp/public/698915a4f050929687a915b6/90a1b5a2b_wykeland-group.jpg) Image: Scotts Property LLP (https://base44.app/api/apps/698915a4f050929687a915b6/files/mp/public/698915a4f050929687a915b6/f76a47b73_scotts-property-llp.png) Image: DFDS (https://base44.app/api/apps/698915a4f050929687a915b6/files/mp/public/698915a4f050929687a915b6/a14423685_dfds.png) Image: Southcoates Primary Academy (https://base44.app/api/apps/698915a4f050929687a915b6/files/mp/public/698915a4f050929687a915b6/ad99ba6b1_southcoates-primary-academy.png) Image: Heartwood Learning Trust (https://base44.app/api/apps/698915a4f050929687a915b6/files/mp/public/698915a4f050929687a915b6/0392caa65_heartwood-learning-trust.png) Image: Workman LLP (https://base44.app/api/apps/698915a4f050929687a915b6/files/mp/public/698915a4f050929687a915b6/c3827efa7_workman-llp.jpg) Image: Auto-Trail (https://base44.app/api/apps/698915a4f050929687a915b6/files/mp/public/698915a4f050929687a915b6/7877ede6f_auto-trail.png) Image: Test Organisation No Logo 12345 (https://base44.app/api/apps/698915a4f050929687a915b6/files/mp/public/698915a4f050929687a915b6/f3226a54f_test-organisation-no-logo-12345.jpg) Image: Arco (https://base44.app/api/apps/698915a4f050929687a915b6/files/mp/public/698915a4f050929687a915b6/d7d3f2d9a_arco.jpg) Image: Lenzing Fibres (https://base44.app/api/apps/698915a4f050929687a915b6/files/mp/public/698915a4f050929687a915b6/833789503_lenzing-fibres.png) Image: Yorkshire Baker (https://base44.app/api/apps/698915a4f050929687a915b6/files/mp/public/698915a4f050929687a915b6/8ee45619b_yorkshire-baker.jpg) Image: KCOM (https://base44.app/api/apps/698915a4f050929687a915b6/files/mp/public/698915a4f050929687a915b6/954e7c468_kcom.png) Image: Knight Frank (https://base44.app/api/apps/698915a4f050929687a915b6/files/mp/public/698915a4f050929687a915b6/732f93eb1_knight-frank.png) Image: York College (https://base44.app/api/apps/698915a4f050929687a915b6/files/mp/public/698915a4f050929687a915b6/f316e486e_york-college.jpg) Image: Cranswick (https://base44.app/api/apps/698915a4f050929687a915b6/files/mp/public/698915a4f050929687a915b6/448f0f534_cranswick.png) Image: NHS Humber Health Partnership (https://base44.app/api/apps/698915a4f050929687a915b6/files/mp/public/698915a4f050929687a915b6/3cf92587e_nhs-humber-health-partnership.png) Mobile security services ## Combine services where the site needs more than one layer of support These services sit within our Mobile Security operation and are often delivered together so clients can combine patrols, response, access support and scheduled property checks through one locally managed model. ### Mobile Patrols Visible patrol visits, deterrence and GPS-backed reporting across the region. Learn more https://sps-security.com/services/mobile-patrols ### Key Holding Services Secure keyholding, alarm attendance and 24/7 control room coordination. Learn more https://sps-security.com/services/keyholding-alarm-response ### Lock & Unlock Services Safer opening and closing routines with clear attendance and site status reporting. Learn more https://sps-security.com/services/lock-and-unlock-services ### Vacant Property Inspections Regular condition checks, photographic evidence and insurer-supporting reporting. Learn more https://sps-security.com/services/vacant-property-security Related reading ## Alarm response guides Why Staff Should Not Attend Alarms: https://sps-security.com/insights/keyholding-and-alarm-response-staff-call-out-risk Choosing a Key Holding and Alarm Response Provider: https://sps-security.com/insights/keyholding-alarm-response-provider-checklist Alarm Response Across Hull, Grimsby & the Humber: https://sps-security.com/insights/keyholding-alarm-response-humber FAQs ## Alarm response FAQs Common questions about security alarm response. An alarm response service sends a trained, SIA-licensed security officer to your premises when your intruder or fire alarm activates, instead of a member of your staff. The officer checks the building inside and out, secures it, waits with police or contractors if needed, resets the alarm where possible and sends you a written report. Security alarm response (also called alarm response security or alarm call-out) is the same service: a security company attends your alarm activations around the clock. SPS Security provides it from its Hull control room across Yorkshire and Lincolnshire. Usually, yes. If the responding officer holds a set of your keys they can get inside, check the building, deal with the cause and re-set the alarm. Without keys, they can only check the outside. Most clients take key holding and alarm response together. Alarm response is normally priced as an annual key holding fee, from around £250 a year per site, plus a charge each time an officer attends. The total depends on how many sites you have, how often your alarms activate and any extra checks you want. We give a fixed quote after a short review. Target attendance times are agreed with you for each site and depend on the location and time of day. Our core response area is Hull and East Yorkshire, Grimsby and North East Lincolnshire, and Scunthorpe and North Lincolnshire. Every arrival is GPS and time-stamped, so you can see exactly when the officer got there. Police only respond to monitored intruder alarms that have a police Unique Reference Number (URN), and they expect evidence of a crime in progress. Repeated false alarms can lead to police response being reduced or withdrawn. A security alarm response service means someone still attends and checks the site whatever the police decide. Yes. Many fire and rescue services no longer send an engine to automatic fire alarms at commercial premises unless a fire is confirmed, and some charge for repeat false alarms. Our officer can attend, check the building and confirm whether there is a fire so the right action is taken quickly. To respond automatically, your alarm needs to send activations to a monitoring centre that can pass them to our control room. If your alarm only rings a bell on site, our sister company SPS Technical can advise on connecting it to monitoring. Yes. SPS Technical, the fire and security systems division of the SPS Group, installs, services and monitors intruder alarms and fire alarms. Having the same group maintain, monitor and respond to your alarm means faults that cause false alarms are found and fixed, and activations go straight to our control room. The officer checks the outside of the building for signs of entry, then, if they hold keys, checks inside. They secure any open doors or windows, call the police if there is evidence of a break-in, wait for glaziers or contractors if needed, reset the alarm where possible and send you a time-stamped report. Yes. We provide alarm response for single sites and multi-site portfolios across Yorkshire and Lincolnshire, with each site's keys, instructions and contacts held centrally by our control room. A written report confirming arrival and departure times, what the officer found, what action was taken and whether anything needs following up, such as a faulty detector causing repeat false alarms. From the blog ## Security insights All insights (https://sps-security.com/insights) Security Services ### A Business Guide to Manned Guarding in Hull, Grimsby & the Humber Learn what professional manned guarding includes, which standards matter and how to choose a security provider across Hull, Grimsby and the Humber. https://sps-security.com/insights/manned-guarding-hull-grimsby-humber-guide Vacant Property Security ### Vacant Property Insurance Inspections: What Insurers Expect and How to Comply Most commercial policies add inspection conditions once a building is empty. This guide covers typical frequencies, the other unoccupancy conditions and what your inspection record needs to show. https://sps-security.com/insights/vacant-property-insurance-inspection-requirements Compliance ### Do Security Guards Need an SIA Licence? A UK Buyer's Guide Yes, in most cases. Anyone supplied under contract to guard premises, hold keys, monitor public-space CCTV or work as a door supervisor needs an SIA licence. Here is what buyers need to check. https://sps-security.com/insights/do-security-guards-need-an-sia-licence View all insights: https://sps-security.com/insights ## Stop sending staff to alarm activations. Get a fixed quote for 24/7 alarm response with SIA-licensed officers, GPS-verified attendance and a written report after every callout. Get an Alarm Response Quote: https://sps-security.com/quote Key Holding Services: https://sps-security.com/services/keyholding-alarm-response Book a Security Review: https://sps-security.com/tools/security-review Hull: 01482 226570: +441482226570 Grimsby: 01472 660047: +441472660047 01482 226570 — 24/7 Control Room: +441482226570 Call Us: +441482226570 Request a Quote: https://sps-security.com/quote ## Structured data ```json [ { "@context": "https://schema.org", "@type": "BreadcrumbList", "itemListElement": [ { "@type": "ListItem", "position": 1, "name": "Home", "item": "https://sps-security.base44.app/" }, { "@type": "ListItem", "position": 2, "name": "Services", "item": "https://sps-security.base44.app/#services" }, { "@type": "ListItem", "position": 3, "name": "Alarm Response Services", "item": "https://sps-security.base44.app/services/alarm-response" } ] }, { "@context": "https://schema.org", "@type": "Service", "name": "Alarm response services: an SIA-licensed officer at your site, 24/7.", "description": "24/7 security alarm response. 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